Order Tracking
At Exagoo, we make it easy to keep track of your order every step of the way.
How to Track Your Order
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Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number.
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Click the tracking link in the email to view the current status of your shipment.
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You can also visit the carrier’s website and enter your tracking number for real-time updates.
Delivery Time
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Orders are processed within 1–2 business days (Monday–Friday).
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Delivery typically takes 2–5 business days within the United States.
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Please note that occasional delays may occur due to weather, holidays, or carrier issues.
Lost or Delayed Orders
If your tracking shows delivery but you haven’t received your package:
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Check with neighbors or your local post office.
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Contact our support team at support@exagoo.shop or +1 771-253-0620, and we will help locate your package or provide a resolution.
Need Assistance?
For any questions about your order status, our team is here to help:
Email: support@exagoo.shop
Phone: +1 771-253-0620